Privacy Policy

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Privacy policy

The responsible party within the meaning of data protection laws, in particular the EU General Data Protection Regulation (DSGVO), is:

Enerchange GmbH & Co. KG
Tizianstr. 96
80638 Munich
Germany

Managing director: Dr. Jochen Schneider
Email: agentur(at)enerchange.de

Your data protection rights

You can exercise the following rights at any time using the contact details provided by our data protection officer:

  • Information about your data stored by us and its processing (Art. 15 DSGVO),
  • Correction of incorrect personal data (Art. 16 DSGVO),
  • Deletion of your data stored by us (Art. 17 DSGVO),
  • Restriction of data processing if we are not yet allowed to delete your data due to legal obligations (Art. 18 DSGVO),
  • Objection to the processing of your data by us (Art. 21 DSGVO) and
  • Data portability, provided that you have consented to the data processing or have concluded a contract with us (Art. 20 DSGVO).

If you have given us consent, you can revoke it at any time with effect for the future.
You may at any time lodge a complaint with a supervisory authority, e.g. the competent supervisory authority in the federal state of your residence or the authority responsible for us as the controller.
A list of supervisory authorities (for the non-public sector) with address can be found at: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links....

Collection of general information when visiting our website

Nature and purpose of processing:

When you access our website, i.e., when you do not register or otherwise submit information, information of a general nature is automatically collected. This information (server log files) includes, for example, the type of web browser, the operating system used, the domain name of your Internet service provider, your IP address and the like.

In particular, they are processed for the following purposes:

  • Ensuring a smooth connection setup of the website,
  • Ensuring a smooth use of our website,
  • Evaluating system security and stability, and
  • for other administrative purposes.

We do not use your data to draw conclusions about your person. Information of this kind is statistically evaluated by us, if necessary, in order to optimize our website and the technology behind it.

Legal basis:

The processing is carried out in accordance with Art. 6 (1) lit. f DSGVO on the basis of our legitimate interest in improving the stability and functionality of our website.

Recipients:

Recipients of the data may be technical service providers who act as order processors for the operation and maintenance of our website.

Storage period:

The data is deleted as soon as it is no longer required for the purpose for which it was collected. This is generally the case for data used to provide the website when the respective session has ended.

Provision prescribed or required:

The provision of the aforementioned personal data is neither legally nor contractually required. However, without the IP address, the service and functionality of our website is not guaranteed. In addition, individual services and services may not be available or may be limited. For this reason, an objection is excluded.

Cookies

Like many other websites, we also use so-called "cookies". Cookies are small text files that are stored on your end device (laptop, tablet, smartphone or similar) when you visit our website.
You can delete individual cookies or the entire cookie inventory. In addition, you will receive information and instructions on how to delete these cookies or block their storage in advance. Depending on the provider of your browser, you can find the necessary information under the following links:

 

Storage period and cookies used:

If you allow us to use cookies through your browser settings or consent, the following cookies may be used on our websites:

Technically necessary cookies

Type and purpose of processing:

We use cookies to make our website more user-friendly. Some elements of our website require that the calling browser can be identified even after a page change.
The purpose of using technically necessary cookies is to simplify the use of websites for users. Some functions of our website cannot be offered without the use of cookies. For these, it is necessary that the browser is recognized even after a page change.

We require cookies for the following applications:

•    Adoption of language settings

Legal basis and legitimate interest:

The processing is carried out in accordance with Art. 6 (1) lit. f DSGVO on the basis of our legitimate interest in a user-friendly design of our website.

Recipients:

Recipients of the data may be technical service providers who act as order processors for the operation and maintenance of our website.

Provision mandatory or required:

The provision of the aforementioned personal data is not required by law or contract. However, without this data, the service and functionality of our website cannot be guaranteed. In addition, individual services and services may not be available or may be limited.

Objection

Please read the information about your right to object according to Art. 21 DSGVO below.

Technically unnecessary cookies

Furthermore, we use cookies to better tailor the offer on our website to the interests of our visitors or to generally improve it on the basis of statistical evaluations.
For information on which providers set cookies, please see the information below on the display, tracking, remarketing and web analysis technologies used.

Legal basis:

The legal basis for these processing operations is in each case your consent, Art. 6 para. 1 lit. a DSGVO.

Recipients:

Recipients of the data may be technical service providers who act as order processors for the operation and maintenance of our website.
For further recipients, please refer to the information below on the display, tracking, remarketing and web analysis technologies used.

Third-country transfer:

Please refer to the listings of the individual display, tracking, remarketing and web analytics providers for information on this.

Provision prescribed or required:

Of course, you can generally view our website without cookies. Web browsers are regularly set to accept cookies. In general, you can deactivate the use of cookies at any time via your browser settings (see Revocation of consent).
Please note that individual functions of our website may not work if you have deactivated the use of cookies.

Withdrawal of consent:

You can revoke your consent at any time via our Cookie Consent Tool.

Profiling:

To what extent we analyze the behavior of website visitors with pseudonymized user profiles, please see the

information below on the display, tracking, remarketing and web analysis technologies used.

Registration on our website

Type and purpose of processing:

When registering to use our personalized services, some personal data is collected, such as name, address, contact and communication data (e.g. phone number and email address). If you are registered with us, you can access content and services that we offer only to registered users. Registered users also have the option, if necessary, to change or delete the data provided during registration at any time. In addition, we will of course provide you with information about the personal data we have stored about you at any time.

Legal basis:

The processing of the data entered during registration is based on the user's consent (Art. 6 para. 1 lit. a DSGVO).
If the registration serves the fulfillment of a contract to which the data subject is a party or the implementation of pre-contractual measures, the additional legal basis for the processing of the data is Art. 6 (1) lit. b DSGVO.

Recipients:

Recipients of the data may be technical service providers who act as order processors for the operation and maintenance of our website.

Storage period:

Data will only be processed in this context as long as the corresponding consent exists. Afterwards, they will be deleted, provided that there are no legal storage obligations to the contrary. To contact us in this context, please use the contact details provided at the end of this privacy policy.

Provision mandatory or required:

The provision of your personal data is voluntary, based solely on your consent. Without the provision of your personal data, we cannot grant you access to our offered content and services.

Provision of chargeable services

Type and purpose of processing:

For the provision of chargeable services, we request additional data, such as payment details, in order to be able to execute your order.

Legal basis:

The processing of the data required for the conclusion of the contract is based on Art. 6 (1) lit. b DSGVO.

Recipients:

Recipients of the data are order processors, if applicable.

Storage period:

We store this data in our systems until the statutory retention periods have expired. These are generally 6 or 10 years for reasons of proper accounting and tax law requirements.

Provision mandatory or required:

The provision of your personal data is voluntary. Without the provision of your personal data, we cannot grant you access to our offered content and services.

Comment function

Type and purpose of processing:

 

When users leave comments on our website, in addition to these details, the time of their creation and the user name previously selected by the website visitor are also stored. This is for our security, as we can be prosecuted for unlawful content on our website, even if it was created by users.

Legal basis:

The processing of data entered as comments is based on a legitimate interest (Art. 6 para. 1 lit. f DSGVO).
By providing the comment function, we would like to enable you to interact in an uncomplicated manner. The information you provide will be stored for the purpose of processing the request and for possible follow-up questions.

Recipients:

Recipients of the data are, if applicable, order processors.

Storage period:

The data is deleted as soon as it is no longer required for the purpose of collection. This is generally the case when communication with the user has been completed and the company can infer from the circumstances that the matter in question has been conclusively clarified. We reserve the right to delete without giving reasons and without prior or subsequent information.
You can also have your comment deleted by us at any time. To do so, please write an e-mail to the data protection officer listed below or the person responsible for data protection and submit the link to your comment as well as, for identification purposes, the e-mail address used when creating the comment.

Provision mandatory or required:

The provision of your personal data is voluntary. Without the provision of your personal data, we cannot grant you access to our comment function.

Newsletter

Type and purpose of processing:

Your data will be used exclusively to send you the subscribed newsletter by e-mail. Your name is provided in order to be able to address you personally in the newsletter and, if necessary, to identify you if you wish to exercise your rights as a data subject.
To receive the newsletter, it is sufficient to provide your e-mail address. When registering to receive our newsletter, the data you provide will be used exclusively for this purpose. Subscribers may also be informed by e-mail about circumstances relevant to the service or registration (for example, changes to the newsletter offer or technical circumstances).
For an effective registration we need a valid e-mail address. In order to verify that a registration is actually made by the owner of an e-mail address, we use the "double-opt-in" procedure. For this purpose, we log the order of the newsletter, the sending of a confirmation e-mail and the receipt of the response requested herewith. No further data is collected. The data is used exclusively for the newsletter dispatch and is not passed on to third parties.

Legal basis:

Based on your explicit consent (Art. 6 para. 1 lit. a DSGVO), we will regularly send you our newsletter or comparable information by e-mail to your specified e-mail address.
You can revoke your consent to the storage of your personal data and its use for sending the newsletter at any time with effect for the future. You will find a link to this effect in every newsletter. In addition, you can also unsubscribe directly on this website at any time or inform us of your revocation via the contact option provided at the end of this privacy notice.

Recipient:

Recipients of the data are order processors, if applicable.

Storage period:

In this context, the data will only be processed as long as the corresponding consent has been given. After that, they will be deleted.

Provision mandatory or required:

The provision of your personal data is voluntary, based solely on your consent. Without existing consent, we can unfortunately not send you our newsletter.

Contact form

Type and purpose of processing:

The data you enter will be stored for the purpose of individual communication with you. For this purpose, it is necessary to provide a valid e-mail address and your name. This is used for the assignment of the request and the subsequent response to the same. The provision of further data is optional.

Legal basis:

The processing of the data entered in the contact form is based on a legitimate interest (Art. 6 para. 1 lit. f DSGVO).
By providing the contact form, we would like to enable you to contact us in an uncomplicated manner. The information you provide will be stored for the purpose of processing the request and for possible follow-up questions.
If you contact us to request a quote, the data entered in the contact form will be processed for the implementation of pre-contractual measures (Art. 6 para. 1 lit. b DSGVO).

Recipients:

Recipients of the data are, if applicable, order processors.

Storage period:

Data will be deleted no later than 6 months after processing the request.
If a contractual relationship arises, we are subject to the statutory retention periods under the German Commercial Code (HGB) and delete your data after these periods have expired.

Provision mandatory or required:

The provision of your personal data is voluntary. However, we can only process your request if you provide us with your name, e-mail address and the reason for the request.

Use of script libraries (Google Web Fonts).

Type and purpose of processing:

In order to display our content correctly and in a graphically appealing manner across browsers, we use "Google Web Fonts" from Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; hereinafter "Google") on this website to display fonts.
The privacy policy of the library operator Google can be found here: https://www.google.com/policies/privacy/

Legal basis:

The legal basis for the integration of Google Webfonts and the associated data transfer to Google is legitimate interest (Art. 6 para. 1 lit. a DSGVO).
Recipients:
Calling up script libraries or font libraries automatically triggers a connection to the operator of the library. In this context, it is theoretically possible - although it is currently also unclear whether and, if so, for what purposes - that the operator collects Google data in this case.

Storage period:

We do not collect any personal data through the integration of Google Web Fonts.
Further information on Google Web Fonts can be found at https://developers.google.com/fonts/faq and in Google's privacy policy: https://www.google.com/policies/privacy/.

Third country transfer:

Google processes your data in the USA and has submitted to the EU_US Privacy Shield https://www.privacyshield.gov/EU-US-Framework.

Provision Mandatory or Required:

The provision of personal data is neither required by law, nor by contract. However, the correct display of standard font content cannot be enabled without it.

Withdrawal of consent:

The JavaScript programming language is regularly used to display the content. You can therefore object to data processing by deactivating the execution of JavaScript in your browser or installing a JavaScript blocker. Please note that this may result in functional restrictions on the website.

Embedded YouTube videos

Type and purpose of processing:

On some of our websites, we embed YouTube videos. The operator of the corresponding plugins is YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA (hereinafter "YouTube"). When you visit a page with the YouTube plugin, a connection to YouTube servers is established. In the process, YouTube is informed which pages you are visiting. If you are logged into your YouTube account, YouTube can assign your surfing behavior to you personally. You can prevent this by logging out of your YouTube account beforehand.
If a YouTube video is started, the provider uses cookies that collect information about user behavior.
For more information on the purpose and scope of data collection and processing by YouTube, please refer to the provider's privacy policy, where you will also find further information on your rights in this regard and settings options for protecting your privacy (https://policies.google.com/privacy). Google processes your data in the USA and has submitted to the EU-US Privacy Shield https://www.privacyshield.gov/EU-US-Framework

Legal basis:

The legal basis for the integration of YouTube and the associated data transfer to Google is your consent (Art. 6 para. 1 lit. a DSGVO).

Recipient:

Calling up YouTube automatically triggers a connection to Google.

Storage period and revocation of consent:

Anyone who has deactivated the storage of cookies for the Google ad program will not have to deal with any such cookies when watching YouTube videos. However, YouTube also stores non-personal usage information in other cookies. If you would like to prevent this, you must block the storage of cookies in the browser.
For more information on data protection at "YouTube", see the provider's privacy policy at: https://www.google.de/intl/de/policies/privacy/

Third-country transfer:

Google processes your data in the USA and has submitted to the EU_US Privacy Shield https://www.privacyshield.gov/EU-US-Framework.

Provision mandatory or required:

The provision of your personal data is voluntary, based solely on your consent. If you prevent access, this may result in functional restrictions on the website.

Social plugins

Social plugins from the providers listed below are used on our website. You can recognize the plugins by the fact that they are marked with the corresponding logo.
Information, which may include personal data, may be sent to the service provider via these plugins and may be used by the service provider. We prevent the unconscious and unintentional collection and transmission of data to the service provider through a 2-click solution. To activate a desired social plugin, it must first be activated by clicking on the corresponding button. Only this activation of the plugin also triggers the collection of information and its transmission to the service provider. We do not collect any personal data ourselves by means of the social plugins or about their use.
We have no influence on what data an activated plugin collects and how it is used by the provider. Currently, it must be assumed that a direct connection to the provider's services is established and that at least the IP address and device-related information is collected and used. There is also the possibility that the service providers attempt to store cookies on the computer used. Please refer to the data protection information of the respective service provider to find out which specific data is collected and how it is used. Note: If you are logged into Facebook at the same time, Facebook can identify you as a visitor to a particular page.
We have integrated the social media buttons of the following companies on our website:

 

  • Facebook
  • Twitter
  • Google+
  • Linkedin

SSL encryption

To protect the security of your data during transmission, we use state-of-the-art encryption methods (e.g. SSL) via HTTPS.

Changes to our privacy policy

We reserve the right to adapt this privacy policy to ensure that it always complies with current legal requirements or to implement changes to our services in the privacy policy, e.g. when introducing new services. The new privacy policy will then apply to your next visit.

Questions about data protection

If you have any questions about data protection, please send us an e-mail or contact the person responsible for data protection in our organization directly:
agentur@enerchange.de

 

About us

ENERCHANGE GmbH & Co. KG

Tizianstr. 96
D-80638 München
Germany

agentur@enerchange.de
www.enerchange.de